Cookie Policy

1. Introduction

This Cookie Policy explains how Toppers Pizza ("we," "us," or "our") uses cookies and similar technologies when you visit our website topper-pizza.rest (the "Website"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control and manage cookie preferences.

By using our Website, you consent to our use of cookies in accordance with this Cookie Policy. This policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

2. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies contain information that is transferred to your device's hard drive and enable the website to recognize your device and remember certain information about your visit.

Types of Cookies by Duration

• Session Cookies: These are temporary cookies that are deleted automatically when you close your browser. They help us maintain your session as you navigate through different pages of our Website.
• Persistent Cookies: These cookies remain on your device for a specified period or until you delete them. They remember your preferences and settings for future visits.

Types of Cookies by Origin

• First-Party Cookies: These are cookies set directly by our Website and can only be read by our domain.
• Third-Party Cookies: These are cookies set by external services that we use on our Website, such as analytics providers or advertising networks.

3. Why We Use Cookies

We use cookies for several important purposes to enhance your experience with Toppers Pizza:

• Website Functionality: To ensure our Website operates correctly and securely, including maintaining your login session and shopping cart contents.
• User Experience: To remember your preferences such as language selection, delivery location, favorite menu items, and dietary restrictions.
• Performance Optimization: To analyze how visitors use our Website and identify areas for improvement in loading times and navigation.
• Security: To protect against fraudulent activities, secure transactions, and maintain the integrity of our online ordering system.
• Analytics: To understand customer behavior, popular menu items, and website usage patterns to improve our services.
• Marketing: To deliver relevant promotions, special offers, and advertisements based on your interests and previous orders.

4. Types of Cookies We Use

We use different categories of cookies on our Website. Below is a detailed breakdown of each category and the specific cookies we employ:

4.1 Strictly Necessary Cookies

These cookies are essential for the basic functionality of our Website. They enable core features such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	Toppers Pizza	Maintains user session and login status	Session	Browser close
cookieConsent	Toppers Pizza	Stores your cookie consent preferences	Persistent	1 year
cart_contents	Toppers Pizza	Maintains shopping cart items and quantities	Persistent	7 days
user_location	Toppers Pizza	Stores delivery location for order processing	Persistent	30 days
security_token	Toppers Pizza	Prevents cross-site request forgery attacks	Session	Browser close

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This data helps us improve our Website's performance and user experience.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique users and sessions	Persistent	2 years
_gid	Google Analytics	Distinguishes unique users within 24 hours	Persistent	24 hours
_gat	Google Analytics	Throttles request rate to reduce server load	Persistent	1 minute
_ga_[ID]	Google Analytics 4	Maintains session state for enhanced analytics	Persistent	2 years
page_views	Toppers Pizza	Tracks page visits for internal analytics	Session	Browser close

4.3 Functionality Cookies

These cookies allow our Website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie Name	Provider	Purpose	Type	Duration
user_preferences	Toppers Pizza	Stores language and display preferences	Persistent	1 year
favorite_items	Toppers Pizza	Remembers your favorite menu items	Persistent	6 months
dietary_restrictions	Toppers Pizza	Stores dietary preference information	Persistent	1 year
delivery_preferences	Toppers Pizza	Remembers preferred delivery times and instructions	Persistent	90 days
font_size	Toppers Pizza	Maintains accessibility settings	Persistent	1 year

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook Pixel	Tracks conversions and website interactions	Persistent	90 days
_fbc	Facebook Pixel	Stores click ID for attribution tracking	Persistent	90 days
ads_preferences	Toppers Pizza	Stores advertisement personalization settings	Persistent	1 year
remarketing_data	Toppers Pizza	Enables targeted remarketing campaigns	Persistent	180 days
promotion_tracking	Toppers Pizza	Tracks effectiveness of promotional campaigns	Persistent	30 days

5. Third-Party Cookies

Our Website may contain cookies from third-party services that we use to enhance functionality and provide better service to our customers. These third parties may use cookies for their own purposes, including analytics and advertising.

Google Analytics

We use Google Analytics to analyze how visitors use our Website. Google Analytics uses cookies to collect information about your use of our Website, including your IP address, browser type, operating system, referring website, pages visited, and time spent on our site. This information is transmitted to and stored by Google on servers in the United States and other countries.

Privacy Policy: https://policies.google.com/privacy

Opt-out: Google Analytics Opt-out Browser Add-on

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to serve targeted advertisements to users who have visited our Website. Facebook may use this information to show you relevant ads on Facebook and Instagram.

Privacy Policy: https://www.facebook.com/policy.php

Ad Preferences: Facebook Ad Preferences

Other Advertising Partners

We may work with other advertising networks and partners who use cookies to serve ads based on your browsing behavior. These partners include:

• Google Ads - Privacy Policy
• Microsoft Advertising - Privacy Policy
• Local advertising networks and food delivery platforms

6. Cookie Duration

The duration for which cookies remain on your device varies depending on their type and purpose:

Cookie Category	Typical Duration	Purpose
Session Cookies	Until browser closes	Temporary functionality during your visit
Essential Persistent	7 days to 1 year	Remember important preferences and settings
Analytics Cookies	24 hours to 2 years	Long-term usage analysis and improvement
Marketing Cookies	30 days to 1 year	Advertising campaign tracking and optimization

7. How to Manage Cookies

You have several options for managing cookies on our Website. You can control and delete cookies through your browser settings, use our cookie consent tool, or opt out of specific tracking services.

7.1 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Below are instructions for managing cookies in popular browsers:

7.2 Opt-Out Links

You can opt out of specific tracking services using the following links:

• Google Analytics: Install Google Analytics Opt-out Browser Add-on
• Facebook Advertising: Manage Facebook Ad Preferences
• Digital Advertising Alliance: Opt out of interest-based advertising
• Network Advertising Initiative: Opt out of network advertising

7.3 Our Cookie Consent Tool

When you first visit our Website, you'll see a cookie consent banner that allows you to choose which categories of cookies to accept. You can:

• Accept All: Allow all cookies for the best user experience
• Reject All: Block all non-essential cookies
• Customize: Choose specific cookie categories to allow or block

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our Website, or by contacting us directly.

8. Consequences of Disabling Cookies

If you choose to disable cookies, you may experience the following limitations:

Essential Functionality Affected

• Online Ordering: You may not be able to add items to your cart or complete orders
• User Account: Login functionality may not work properly
• Preferences: Language, location, and other preferences won't be saved
• Security: Some security features may be disabled, making the site less secure

Enhanced Features Not Available

• Personalized menu recommendations
• Saved favorite items and order history
• Delivery location memory
• Customized promotional offers
• Chat support functionality

Performance Impact

• Slower website loading times
• Repetitive information entry required
• Less optimized user experience
• Potential display issues on some pages

9. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. However, there is currently no standard for how websites should respond to DNT signals.

Currently, our Website does not respond to DNT signals from browsers. We continue to monitor developments in DNT standards and may implement support for DNT signals in the future if a clear standard emerges.

To manage tracking, we recommend using the cookie management options described in this policy, including:

• Our cookie consent tool
• Browser cookie settings
• Third-party opt-out mechanisms

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users of material changes through our Website banner or email notifications
• Provide a reasonable notice period before changes take effect
• Maintain previous versions for reference if significant changes are made

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences. Your continued use of our Website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us:

When contacting us about cookies, please provide:

• Your name and contact information
• Specific details about your cookie-related inquiry
• Browser type and version you're using
• Any error messages or issues you've experienced

12. More Information

For additional information about cookies and online privacy, you may find the following resources helpful:

Educational Resources

• All About Cookies: https://www.allaboutcookies.org/
• Internet Advertising Bureau: https://www.iab.com/guidelines/
• Federal Trade Commission: Privacy and Security Guidelines

Browser Help Pages

• Chrome: Chrome Cookie Settings
• Firefox: Firefox Cookie Help
• Safari: Safari Cookie Management
• Edge: Edge Cookie Settings

Related Policies

This Cookie Policy works in conjunction with our other privacy-related documents:

• Privacy Policy - How we collect, use, and protect your personal information
• Terms of Service - Legal terms governing your use of our Website
• Refund Policy - Our policy on order cancellations and refunds